# Action Centre

How to access on Fynd Commerce 
Commerce Panel → Orders → My Orders → Action Centre (Tab)

Here, you will see a list of orders or shipments that need your immediate attention. For e.g. if a DP got cancelled, the old invoice and label attached to a packaged shipment would have to be replaced with new ones. The shipment would remain in a locked state until then.

The shipments in **Action Centre** won’t be visible in any of the sub-lanes. It’s only after you complete the action expected from you in **Action Centre**, the concerned shipment would reappear in the sub-lane it was present earlier.

### Resolving Locked Shipments in the Action Centre

1. Monitor the **Action Centre** in your OMS for shipments that have become **locked** due to processing errors.
2. Review these shipments immediately, as they require your direct attention to move forward in the fulfillment process.
3. Identify the specific reason for the lock; for example, a shipment may be flagged for having **duplicate invoices**.
4. Take the required corrective action, such as **generating the correct invoice**, to address the underlying issue.
5. Once the problem is resolved, the shipment will be automatically removed from the Action Centre and will become **available for regular processing**.