# Order Processing in Bulk

How to access on Fynd Commerce 
Commerce Panel → Orders → My Orders → Bulk Action

Processing individual shipments can indeed become time-consuming if there are too many of them. You need an easier way for handling multiple shipments at once. Fynd Commerce  provides you with a **Bulk Action** section to handle multiple orders using Excel or CSV file.  This guide provides detailed instructions on performing the following actions in the OMS:

* Bulk Cancellation (Full)
* Bulk Cancellation (Partial)
* Bulk Confirmation (Full)
* Bulk Confirmation (Partial)


Each section includes step-by-step guidance, including how to download and prepare the bulk file, what fields to fill, and how to upload the file back into OMS.

## 1. Bulk Cancellation (Full)

Step 1: Go to Find Commerce > Orders (OMS)

* Locate the shipment you wish to cancel.
* Navigate to the **Bulk Action** section.


Step 2: Download the Bulk File

* In the **Order Processing** tab, use the dropdowns to filter by:
  * Fulfillment Location
  * Shipment Status
  * File Type (CSV or XLSX)
* Click **Advanced Filter** to filter by:
  * Date Range
  * Tags
  * Sales Channel
  * Delivery Partner
  * Payment Methods
  * Time to Dispatch
* Click **Apply Filter** and then **Download**.


Step 3: File Structure and Field Descriptions

Each row represents a shipment. Below are the fields and their descriptions:

| Field Name | Description |
|  --- | --- |
| Order ID | Internal order identifier |
| Channel Order ID | Order ID from the sales channel |
| Order Date | Date of order placement |
| Shipment ID | Internal shipment ID |
| Channel Shipment ID | Shipment ID from the sales channel |
| Channel | Sales channel name (e.g., Myntra, Amazon) |
| Current Status | Current status of the shipment |
| Next Status | Status you want to update (use `canceled_fynd`) |
| Seller Identifier | SKU or identifier from seller's catalog |
| Size | Size of the product (if applicable) |
| Initial Quantity | Quantity originally ordered |
| Confirmed Quantity | Quantity to confirm (enter `0` for cancellation) |
| Cancel Quantity | Quantity to cancel (enter `1` for cancellation) |
| Defective Product | Enter `1` if product is defective (optional) |
| Product Not Available | Enter `1` if product is out of stock (optional) |
| Price Mismatch | Enter `1` if price discrepancy occurred (optional) |
| Others | Enter `1` if reason doesn't match above (optional) |
| Cancellation Remarks | Mandatory if 'Others' is selected |
| Brand Name | Brand of the product |
| Item Name | Name of the product |
| Item Code | Internal code for the item |
| Price | Selling price |
| Actual Price (MRP/MSRP) | Market retail price |
| Payment Mode | COD, Prepaid, etc. |
| Customer Name | Customer's name |
| Delivery City | Delivery city |
| Delivery Sector | Leave empty |
| Customer Number | Customer's phone number |
| State | Delivery state |
| Pincode | Delivery pincode |
| Address | Full delivery address |
| GSTIN | GST number if available |
| Store ID | Internal store identifier |
| Store Name | Name of the fulfilling store |
| Fulfilling Store Code | Code of the store |
| Fulfilling Store Priority | Leave empty |
| Customer Note | Leave empty |
| Channel Bag ID | Bag ID from channel |
| Packaging Material | Type of packaging used |
| Packaging Weight (in grams) | Total packaging weight |
| Lock Status | System-generated status |
| Due Date | Date by which it should be dispatched |
| Shipment Type | Delivery type (normal/express) |
| Identifiers | Internal reference values |
| Tag Number | Custom tag if added by user |


Step 4: Fill the File for Full Cancellation

* **Next Status**: `canceled_fynd`
* **Confirmed Quantity**: `0`
* **Cancel Quantity**: `1`
* In one of these columns, enter `1` where applicable: `Defective Product`, `Product Not Available`, `Price Mismatch`, `Others`
* If you choose `Others`, add a comment in `Cancellation Remarks`.
* Leave the other optional columns blank unless needed.


Step 5: Save and Upload the File

* Save the completed file.
* Go back to OMS > Bulk Action.
* Upload the file.


Step 6: Check Upload Status

* Below the upload section, check file status:
  * **Completed**: All shipments processed.
  * **Partially Completed**: Some processed, others failed (e.g., incorrect values, missing reasons).
  * **Failed**: Entire file failed due to format issues, missing values, or invalid statuses.


## 2. Bulk Cancellation (Partial)

Steps 1-3: Same as Bulk Cancellation (Full)

Step 4: Fill the File for Partial Cancellation

* **Delete rows** for shipments you don’t want to cancel.
* For remaining rows:
  * **Next Status**: `canceled_fynd`
  * **Confirmed Quantity**: `0`
  * **Cancel Quantity**: `1`
  * Fill one reason column (`Defective Product`, etc.) with `1` as applicable.
  * If using `Others`, add a remark in `Cancellation Remarks`


Step 5-6: Same as Full Cancellation

## 3. Bulk Confirmation (Full)

Step 1: Go to OMS > Bulk Action

Step 2: Use the filters to download the shipment file, same as described earlier.

Step 3: Fill the File for Full Confirmation

* **Next Status**: `bag_confirmed`
* **Confirmed Quantity**: `1`
* **Cancel Quantity**: `0`
* No need to fill cancellation reason fields.


Step 4: Save and Upload

* Save the file and upload it using Bulk Action tab.


Step 5: Check Upload Status (as described in Bulk Cancellation)

## 4. Bulk Confirmation (Partial)

Step 1: Go to OMS > Bulk Action

Step 2: Filter and download the bulk file.

Step 3: Fill the File for Partial Confirmation

* For each row you want to **confirm**:
  * **Next Status**: `bag_confirmed`
  * **Confirmed Quantity**: `1`
  * **Cancel Quantity**: `0`
* For each row you want to **cancel**:
  * **Next Status**: `canceled_fynd`
  * **Confirmed Quantity**: `0`
  * **Cancel Quantity**: `1`
  * Enter `1` in the appropriate reason column:
    * `Defective Product`
    * `Product Not Available`
    * `Price Mismatch`
    * `Others` (if used, must fill `Cancellation Remarks`)


Step 4: Save and Upload

* Save the updated file and upload via the Bulk Action tab.


Step 5: Check Upload Status

* Review the processing result at the bottom of the Bulk Action page:
  * **Completed**
  * **Partially Completed** (with reason for failed rows)
  * **Failed** (if no rows processed)


## 5. Bulk Customer Invoicing (B2C)

Use this process to update invoice numbers in bulk for multiple confirmed shipments.

**Steps to Update Invoice IDs in Bulk**

1. **Go to** the **Bulk Action** section in the OMS.
2. In the **Order Processing** tab:
  * Select the **Fulfilment Type**
  * Set the **Status** to `Confirmed`
  * Choose the **File Type** (CSV or XLSX)
  * Click **Download**
3. Open the downloaded file:
  * Each row represents a shipment.
  * **If a single order contains multiple items**, they will share the **same Shipment ID**.
  * All rows with the **same Shipment ID** should be given the **same Invoice Number** in the `Invoice ID` column.
  * Orders with **different Shipment IDs** should have **different Invoice Numbers**.
4. After entering the correct Invoice Numbers:
  * **Save the file**
5. Go back to **Bulk Action** in OMS:
  * Upload the saved file.
6. If all data is valid, the system will update the **Invoice ID** for each corresponding shipment.


## 6. Bulk Business Invoicing (B2B)

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Video: Business Bulk Invoicing
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## 7. Generating Invoices and Labels in Bulk

Use this process to generate and download invoices, labels, or both for multiple shipments at once.

**Steps to Generate in Bulk**

1. **Go to** the **Bulk Action** section in the OMS.
2. Navigate to the **Invoice & Label** tab.
3. Select the following filters:
  * **Fulfilment Type** (based on your store or warehouse)
  * **Status**: set this to `To be Packed`
  * **File Type**:
    * Choose one: `Invoice`, `Label`, or `Invoice + Label`
    * Then select the **format**: `A4`, `A6`, or `POS`
4. Click **Initiate Download**.


**Downloading the File**

1. Scroll down to the section below where your file request appears.
2. Click the **three dots (⋮)** on the right side of the file entry to take one of the following actions:
  * **View Report**: This opens a summary showing:
    * **Requested On**: Date and time of the request
    * **Requested By**: User who initiated the request
    * **Bulk Invoice Status**:
      * **Total**: Total number of invoices or labels requested
      * **Success**: Number of files successfully generated
      * **Failed**: Number of files that could not be generated
  * **Download**: Click to download the generated file (Invoice, Label, or both—based on your selected file type).