# Tata CLiQ SPF Policy

: null

It is the Seller Protection Fund policy. This document explains the return process, T&C for registering claims, payout flow etc.

By going through this we can understand when the seller needs to raise a claim with the marketplace, the process of raising it, reimbursement percentage, timeline for compensation payout and reconciliation guidelines.

For more information, refer to the following: [Tata CLiQ SPF Policy](https://cdn.pixelbin.io/v2/noisy-leaf-04a452/original/Marketplace-Content-University/MCU-Images/operations/Tatacliq-Return-SOP.pdf)