# Cash on Delivery (COD)

How to access on Fynd Commerce 
Commerce Panel → Sales Channel (select application) → Configuration → Payments → Payment Configuration → Offline Payments → Cash on Delivery (COD)

To enable COD on your Store OS, follow the steps below.

![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/14.jpg)

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Figure 1: Cash on delivery (COD) page
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## Platform toggles

You can enable or disable COD for specific platforms:

* **Website**
* **Android**
* **iOS**


Use the toggles at the top to control where COD should be available.

## Set COD order limits

Configure value-based criteria to control when COD is offered:

* **Total COD Limit Per User**: Maximum total value a user can pay via COD.
* **COD Minimum Order Value**: Minimum cart value required for COD.
* **COD Maximum Order Value**: Maximum cart value allowed for COD.


![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/15.jpg)

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Figure 2: Set COD order limits 
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## Set COD charges

Optionally charge customers for using COD:

* **Flat COD Charge**: Fixed amount (e.g. ₹10).
* **Percentage COD Charge**: A % of the order value.
* **Whichever Is**: Choose to apply the higher or lower of flat vs. percentage fee.


## Set Restrictions

Define conditions when COD charges should apply:

* **Minimum Order Value**: Apply charges only above this value.
* **Maximum Order Value**: Apply charges only below this value.


![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/16.jpg)

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Figure 3: Set COD charges 
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## Applying Tax on COD Charges

Tax on COD is also optional and applies **only if COD charges are configured**.

1. Select the appropriate **Tax Rule** from the dropdown.


If your required tax rule is not listed here, click [Create Tax Rule](/commerce/docs/products/taxation/product-taxation#creating-tax-rules) to set up a new one. After creation, the new Tax Rule will appear in the dropdown for selection.

![QG1](https://cdn.pixelbin.io/v2/doc/original/searchlight/product/taxation/Screenshot_2025-08-13_at_12.45.39%C3%A2%C2%80%C2%AFAM.png)

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Figure 23: Selecting Tax Rule
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1. Add **HS/SAC Code** and **Tax Percentage**


![QG1](https://cdn.pixelbin.io/v2/doc/original/searchlight/product/taxation/Screenshot_2025-08-13_at_12.46.57%C3%A2%C2%80%C2%AFAM.png)

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Figure 24: Selecting SAC Code
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Tax will be applied **only if COD is enabled** and a tax rule is selected.

## COD control at PIN code level

Limit or allow COD in specific delivery areas:

* **Active** shows number of PIN codes where COD is allowed
* **Inactive** shows where it is blocked
* Click **Configure** under *COD Control at Pincode Level*


### Pincode Configuration

You can enable or disable COD for specific pincodes either individually or in bulk.

**Add or Remove Pincodes Manually:**

1. **Select Country** – Use the dropdown to choose your country (e.g., India).
2. **Enter Pincode(s)** – Add one or multiple pincodes, separated by commas (e.g., `400001, 400002`).
3. Click **Activate** to enable COD for those pincodes, or **Deactivate** to disable it.


![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/19.jpg)

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Figure 4: Add or remove pincodes manually 
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### View All Pincodes

Click **View All Pincode** to see:

* **Active** – List of pincodes where COD is enabled.
* **Inactive** – List of pincodes where COD is disabled.


You can search by pincode and export the full list if required.

![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/20.jpg)

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Figure 5: View All Pincode 
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### Bulk Action

To manage COD for multiple pincodes efficiently:

1. Click **Bulk Action**.
2. Download the **CSV template**.
3. Fill the file with pincodes, country, and status (`activate` or `deactivate`).
4. Upload the CSV using the **Select File** button.
5. Click **Proceed** to apply the changes.


The system will update COD availability based on the provided file.

![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/21.jpg)

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Figure 6: Bulk action to manage pincodes 
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**To manage PIN codes:**

* Add individually by entering country and PIN
* Use CSV bulk upload with PIN, country, and activate/deactivate flags


## Anonymous user access

Enable or disable COD for guest checkout users:

* Toggle **Allow COD for anonymous users** ON/OFF as needed.


![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/Online_payment/18.jpg)

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Figure 7: Allow COD for anonymous users 
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## Final step

After completing all configurations:

* Click **Save** at the top-right corner to apply changes
* Confirm when prompted


COD will now follow the rules defined across your platforms and delivery zones.