# Setup Fulfilment How to access on Fynd Commerce Commerce Panel > Sales Channel > Shipping > Fulfillment Options To support delivery flows for your Endless Aisle operations, you must configure the appropriate **fulfillment options** within your sales channel on the Fynd Commerce platform. By default, a **Standard Delivery** option is enabled for all products, stores, and delivery partners. ### **Fulfillment Option Types** * Standard Delivery (enabled by default): Supports shipping via delivery partners. * Custom Delivery Options: Merchants can configure additional fulfilment types such as **Same Day Delivery**, **Next Day Delivery**, or any other custom delivery service based on operational capabilities. ## Configure **Fulfillment Options** for Endless Aisle 1. Open **Fulfillment Options**. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/1.jpg) center em Figure 1: Fulfillment options br 1. In the **Delivery** tab, click **Add Fulfillment Option**. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/2.jpg) center em Figure 2: Add Fulfillment Option br 1. Go to the **Basic Details** tab: * Enter a **Fulfillment Option Name** (e.g., Self Pickup at Store). * Enter a short **Description** (e.g., Pickup your order directly from our store). * Slug will auto-generate based on the name. * For **Business Units**, keep **Store OS** selected (this makes it visible for in-store Endless Aisle operations). ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/3.jpg) center em Figure 3: Enter basic details br 1. In the **Define Maximum Delivery Time** section: * Toggle the switch to enable. The fulfillment option will be shown to customers for a product only if its delivery promise falls within the maximum limit defined here. This helps ensure the delivery timeline matches the name of the fulfillment option. * Choose a delivery promise: * **Same Day** – Deliver the shipment on the same day the order is placed. * **Next Day** – Deliver the shipment the day after the order is placed. * **Custom Time** – Set a custom delivery timeline, such as 30 minutes or 3 days. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/10.jpg) center em Figure 4: Define Maximum Delivery Time br 1. In the **Fulfilling Locations** section: * Click **Add**, then select either **Add manually** or use **Bulk Upload** (see separate steps below). ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/11.jpg) center em Figure 5: Add Fulfilling Locations br * Manually select the locations that will fulfil the orders. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/12.jpg) center em Figure 6: Select Locations br * Click **Done** to confirm the selected locations. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/13.jpg) center em Figure 7: Confirm Locations br 1. **Set a Common Average Processing Time**: This setting allows you to define a single, standard processing time that applies to all selected fulfilling locations for this fulfillment option. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/14.jpg) center em Figure 8: Set a Common Average Processing Time br 1. Navigate to the **Ordering Locations** section. 2. Click **Add**, and choose from: * **Add Manually** * **Bulk Upload** ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/7.jpg) center em Figure 9: Add Ordering Locations br 1. We are adding ordering locations manually here. Select the desired **ordering locations** (physical stores) where this fulfillment flow will be available. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/8.jpg) center em Figure 10: Select Ordering Locations br 1. Click **Add** once products are selected and then click **Done** to confirm the selection. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/9.jpg) center em Figure 11: Confirm Ordering Locations br 1. Go to the **Products** section. 2. Click **Add**, and choose either: * **Add Manually**: Search and select specific products. * **Bulk Upload**: Upload a CSV of product identifiers. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/4.jpg) center em Figure 12: Confirm Ordering Locations br 1. We are adding products manually here. Once products are selected, click **Add** and then click **Done** to confirm the selection. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/5.jpg) center em Figure 13: Add Ordering Locations br 1. In the **Delivery Partners** section: * Click **Add**, then choose **Add**. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/15.jpg) center em Figure 14: Add Delivery Partners br * Select a delivery partner capable of meeting the delivery promise defined for this fulfillment option. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/16.jpg) center em Figure 15: Select Delivery Partners br * Click **Done**. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/17.jpg) center em Figure 16: Confirm Delivery Partners br 1. Toggle the **Inactive/Active** switch in the top-right corner to activate the fulfillment option. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/18.jpg) center em Figure 17: Activate Fulfillment Option br 1. (Optional) Click the three-dot menu to set this as the **Default** option for applicable products/stores. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/19.jpg) center em Figure 18: Set Fulfillment Option as Default Option br 1. Select the business unit for which you want the fulfillment option to be the default option. Select Store OS here. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/20.jpg) center em Figure 19: Select Business Unit br 1. Click **Save** to apply your changes. #### **Bulk Upload** For **Products** and **Locations**, you can upload in bulk: 1. In the relevant section (Products or Ordering Locations), click **Add > Bulk Upload**. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/21.jpg) center em Figure 20: Bulk Upload br 1. Click **Download Sample** to download the CSV template. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment-option/11.jpg) center em Figure 21: Download Sample br 1. Fill the file with required data: * For products: *Type, Item Code, Brand Name* ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment-option/12.jpg) Figure 22: Fill products * For locations: *Store Code* ![QG3](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment-option/15.jpg) Figure 23: Fill locations 1. Click **Upload File**, select your CSV, and complete the import. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/fulfilment/22.jpg) center em Figure 24: Upload File br 1. Click **Done** to confirm.