# Daily Store Operations ## Store Associate & Store Manager Journey This document explains how Cash Management is used throughout a typical store day. It follows the natural flow of store operations, from opening the store in the morning to closing and depositing cash at the end of the day. The goal of this journey is simple: every movement of cash is recorded. ## Part A: Store Associate Journey A Store Associate (or Cashier) interacts with Cash Management mainly through their Sales Register. Their responsibilities are limited to their own register to ensure clarity and accountability. 1. When the store opens, the associate begins by opening their sales register. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/1.jpg) center em Figure 1: Open Register br 1. They enter the opening cash amount and its denominations, which are taken from the **Store Deposit Register**. A reason is selected, such as “Opening balance” or “Start of day”. Once the register is opened, the associate can begin billing customers. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/2.jpg) center em Figure 2: Enter Amount and Reason br 1. Whenever a customer pays in cash, the system automatically updates the sales register balance. The associate does not need to manually record these entries—every cash sale is captured as part of the order. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/3.jpg) center em Figure 3: Order With Cash Payment br ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/4.jpg) center em Figure 4: Cash Payment Added to the Register br 1. During busy hours, certain denominations may run out. In such cases, the associate can perform a **cash in** operation. Cash can be added to the sales register from: 1. The Store Deposit Register 2. Another active sales register within the same store ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/5.jpg) center em Figure 5: Cash in Operations br The system automatically records a corresponding cash out from the source register, keeping both sides balanced. 1. Cash out from a sales register is allowed only to the **Store Deposit Register**. This usually happens when excess cash builds up at the counter. A reason must be selected, such as “Excess cash” or “Mid-day transfer”. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/6.jpg) center em Figure 6: Cash out Operations br ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/7.jpg) center em Figure 7: Cash out From Sales Register br ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/12.jpg) center em Figure 8: Cash Added to Store Deposit Register br 1. At the end of the shift or business day, the associate closes their sales register. 1. They count the physical cash and enter the amount in the system. If the counted cash matches the system balance, the register closes smoothly. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/8.jpg) center em Figure 9: Close Register br 1. If there is a difference, the system checks it against the configured discrepancy limit. Small differences within the limit are recorded, while larger differences require manager approval before closure. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/10.jpg) center em Figure 10: Close Register With Discrepancy br ## Part B: Store Manager Journey 1. The Store Manager ensures that all cash handled by associates is accurate and properly recorded. Their role is more supervisory than transactional. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/13.jpg) center em Figure 11: View All Registers br ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/14.jpg) center em Figure 12: View All Registers br 1. Throughout the day, the Store Manager can view all sales registers in their store. They can filter by associate name to see who is currently active, how much cash each register holds, and whether any registers are pending closure. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/15.jpg) center em Figure 13: Filter Sales Associates br ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/16.jpg) center em Figure 14: Filter Store br ## Bank Deposits 1. At the end of the day or the next morning, cash is deposited into the bank. Cash can be deposited into the bank only from the Store Deposit Register. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/17.jpg) center em Figure 15: Total Amount in Store Deposit br 1. The Store Manager records this using the **Bank Deposit** option. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/17_b.jpg) center em Figure 16: Bank Deposit br 1. Fill in all the details for bank deposit and submit the form. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/18.jpg) center em Figure 17: Details for Bank Deposit br ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/19.jpg) center em Figure 18: Cash deposited in Bank Deposit br 1. The deposited amount is deducted from the Store Deposit Register. ![QG1](https://cdn.pixelbin.io/v2/doc/original/moonlight/StoreOS/cash-daily/20.jpg) center em Figure 19: Cash deposited in Bank Deposit br 1. If the entered deposit amount is higher than the available balance, the system blocks the action and shows an error. ## Managing Petty Cash For day-to-day expenses such as repairs or supplies, the Store Manager may use a **Petty Register**. Petty registers receive cash from: * Store Deposit Register * Headquarters Unlike sales registers, petty registers do not need to be closed daily. They continue over time and show a complete history of cash movements. Cash out from petty registers can be recorded as: * Store expenses * Transfers back to the Store Deposit Register ## End of the Day: Manager’s Final Check Before closing the day, the Store Manager ensures: * All sales registers are closed * Excess cash is returned to the store deposit * Any discrepancies are reviewed * Bank deposits are recorded if required This completes the store’s daily cash cycle.