# Earn Transaction History The **Transaction History** ledger provides a granular audit trail of every point movement within your ecosystem. Whether investigating a customer support query or reconciling monthly liabilities, this view offers complete visibility into earned, redeemed, and expired points. ### Accessing the Log **Navigate to History** - From the main dashboard, select the **Transaction History** tab. This loads the master list of all point-related activities across your user base. Access Transaction History center em Figure 1: Access Transaction History ### Filtering and Search To locate specific records among large datasets, utilize the search and filter tools located at the top of the grid. 1. **Search by Entity** - Use the search bar to find transactions associated with a specific **User Name**, **User ID**, or **Transaction ID**. This is essential for resolving individual customer tickets. Search Transactions center em Figure 2: Search Transactions 1. **Filter by Status** - Apply the **Status** filter to isolate specific transaction outcomes. Common statuses include: * **SUCCESS:** Points successfully credited or debited. * **EXPIRED:** Points that were not used within their validity period. * **REVERTED:** Points removed due to order returns or cancellations. Filter by Status center em Figure 3: Filter by Status 1. **Filter by Date Range** - Select a **Date Range** to analyze program activity during specific campaigns, holidays, or fiscal periods. Select Date Range center em Figure 4: Select Date Range ### Viewing Transaction Details For a deeper analysis of a specific entry, click the **arrow icon** (chevron) next to any row to expand the details card. View Transaction Metadata center em Figure 5: View Transaction Metadata **Key Data Points:** * **User Name:** The identity of the customer involved. * **Activity Type:** The trigger event (e.g., *Order Purchase*, *Sign-up Bonus*, *Referral Reward*). * **Points Impact:** The specific number of points Earned (+) or Redeemed (-). * **Order Amount:** The monetary value of the transaction (if applicable). * **Valid After:** The vesting date when points became usable. * **Expires On:** The exact date the points will lapse (or "Unlimited" if applicable).