# Fetch Returns

The Fetch Returns API retrieves details of shipments that have been returned by the customer, including Return to Origin (RTO) shipments and shipments canceled after invoicing but before dispatch. This ensures comprehensive tracking and management of return processes within the Fynd ecosystem.

> **Method:** `GET`
**Scheme:** `HTTPS`
**Endpoint:** `https://{{host}}/oms/v3/shipment?orderStatus=RETURN_DELIVERED`


Try out Fynd Konnect's Fetch Returns Endpoint
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**Common Request Header**

| Header | Mandatory | Description |
|  --- | --- | --- |
| `x-access-token` | Yes | Access token used for authenticating API requests to Fynd Konnect |


Important Considerations
Schedule periodic fetches to capture orders or returns from Fynd OMS. For industry-recommended Cron Polling Intervals, refer to our [Best Practices](/konnect/channels/erp-wms/best-practices/cron-timings) section

### Query

### Success Resposne

### API Call Example

Next Steps
* Once a return is delivered to the seller's warehouse, QC is performed before the return can be accepted, and the call for the same can be passed to Fynd; see [Update Return & QC](/konnect/channels/erp-wms/api-documentation/returns/post-update-return-qc)
* Once a return is accepted, the return process can be completed by generating a credit note if credit note auto-generation is not enabled for the merchant on their Fynd Seller Portal; see [Update Credit Note](/konnect/channels/erp-wms/api-documentation/returns/post-credit-note)
* To fetch the credit note auto-generated by Fynd, use the [Customer Invoice](/konnect/channels/erp-wms/api-documentation/orders/post-customer-invoice) endpoint to fetch the reverse invoice PDF against a return shipment ID