# Product Mapping & Setup This phase connects your internal SKUs to FirstCry’s marketplace catalog. Proper product mapping is essential to sync inventory, manage listings, and process orders. ## Understanding Product Mapping Product mapping creates a relationship between: - Your SKU (internal identifier) - FirstCry Product ID (external identifier) - Inventory location - Pricing - Selling status (`Active`/`Inactive`) **Types of Mapping:** 1. Auto-Mapping (recommended for large catalogs) 2. Manual Mapping (for precision or missed SKUs) 3. Bulk Mapping (via CSV/XLSX upload) ## Auto Mapping Process Learn more about Konnect's Auto-Mapping Feature [here](/konnect/docs/products/auto-map) 1. Navigate to **Products → Channel Mapping** in the left menu. 2. Click the three-dot menu and select **Auto-map Products**. 3. Choose **FirstCry** as the channel and select your account. 4. Click **Start Mapping**. 5. Watch for the **Auto-map started** pop-up. 6. Check **Auto-Map History** for progress. FirstCry Auto-Mapping 1 center em Figure 1: Choose Channel & Account for Product Auto-Map History br FirstCry Auto-Mapping 2 center em Figure 2: Product Auto-Map History ## Manual Mapping Process Learn more about Konnect's Channel Mapping Feature [here](/konnect/docs/products/channel-mapping#editing-channel-mappings) **Best for:** Specific SKUs, new products, or items missed by auto-map 1. Navigate to **Products → Channel Mapping**. 2. Click the kebab menu (three-vertical-dots icon) and choose your **FirstCry** account under **Demand**. 3. Click the **Product ID** field to enter the marketplace identifier. 4. Activate each SKU in the **Status** column. 5. (Optional) Set **Buffer Stock**, toggle **Active**, and click **Save** (✓). Buffer stock reserves inventory to prevent overselling by holding back the specified quantity. ## Bulk Mapping Process Learn more about Konnect's Bulk Mapping Feature [here](/konnect/docs/products/bulk-mapping) 1. On **Products → Channel Mapping**, select **Bulk Map**. FirstCry Bulk Mapping center em Figure 3: Bulk Mapping br 1. Upload your CSV or XLSX file. 2. To view history, click the three-dot menu next to **Bulk Map** and choose **Bulk Mapping History**. 3. Activate mapped SKUs in the **Status** column. ## Product Activation & Status Management 1. **Active Products** - Appear on FirstCry marketplace - Sync inventory - Eligible to receive orders 2. **Inactive Products** - Hidden from listings - Do not sync inventory - Useful for seasonal SKUs or testing **Activation options:** - Toggle individual SKUs and click **Save** (✓) - Use checkboxes to **Bulk Activate / Deactivate** ## Advanced Mapping Features 1. **Buffer Stock Management:** Set at SKU, location, or channel level (e.g., 100 units total, 10 buffer → 90 available) 2. **Product Attribute Mapping:** - **Standard:** Brand, Size, Color, Category - **FirstCry-specific:** Manufacturing Date, Expiry Date (FMCG), Certifications 3. **Variant Mapping:** Map each size/color/pack variant as a separate SKU, linking to its FirstCry Product ID.