# Verification & Monitoring

## Product Validation

Before You Begin Verification Process
Before verifying the channel configuration, please review our comprehensive [Configuration Checklist](/konnect/channels/marketplaces-webstores/firstcry/configuration-checklist). After saving location mapping credentials, a validation pop-up will appear.

1. **Unmapped SKU Review:** Unmapped SKUs appear for manual mapping if they were not auto-mapped in **Products → Channel Mapping**.

Figure 1: Unmapped SKUs

2. **Mapping Accuracy Goal:** Review Product IDs, buffer stocks, and status toggles.


## Inventory Sync Testing

Learn more about Konnect's Unified Inventory Logs [here](/konnect/docs/inventory/inventory-logs)

1. Go to **Products → Inventory Logs**
2. Filter by your FirstCry account and the last 24 hours
3. Monitor sync entries to verify inventory sent, buffer applied, etc.

Figure 2: Inventory Logs

4. **Inventory Reconciliation Test**
Learn more about Inventory Reconciliation [here](/konnect/docs/inventory/inventory-reconciliation)
  1. Trigger manual reconciliation
  2. Validate that mismatches resolve automatically
5. **Buffer Stock Accuracy**
  1. Calculate: `Visible Stock = Total – Buffer`
  2. Validate across 3–5 random SKUs


## Order Flow Testing

1. **Run a Test Order**
  - Use a low-value product or FirstCry support
2. Ensure the product is mapped, in stock, and the location is active
3. Confirm the order appears in Fynd Konnect
4. Verify:
  - Customer info
  - Pricing
  - Fulfillment location
  - Inventory deduction
  - Status flow: **New → Confirmed → Packed → Shipped → Delivered**

Figure 3: Konnect's Unified Orders Panel


## Return & Cancellation Testing

1. **Return Sync Test**
  1. Simulate a return (if enabled)
  2. Confirm the return appears and restocks inventory
  3. Ensure reason codes sync correctly
2. **Customer Cancellations**
  1. Confirm cancellations reflect in Fynd Konnect
  2. Verify inventory auto-revert


Seller Cancellations
Seller-initiated cancellations must be done manually in the FirstCry Vendor Panel