# Channels with Company Auth

This guide walks you through setting up a channel in Konnect when the channel requires **Company-level Authentication**. With Company Auth, you can authenticate once at the company level to manage multiple stores using the same credentials.

## Initiate Configuration

1. **Navigate to Channels**
  - In the left-hand navigation, click **Channels** → **All Channels**.
  - Locate the **Live** or **Configured** channel you want to configure and click the **Configure** button.


First Page of Company Auth Channel Configuration
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Figure 1: Configuring a Channel with Company Auth
## Account Details

On the **Account Details** tab, you provide essential information and configure key settings for the channel.

Channel First Time Account Details
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Figure 2: Account Details
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1. Enter a unique **Account Name** for this channel.


Note
Account name **cannot be changed** once the channel is configured.

1. **Configuration Controls**
  - **Order Sync:** Toggle if you want Konnect to automatically fetch orders from this channel. You can also select the date from which you want orders to start syncing. *Orders created before this date will not be fetched*.
  - **Return Sync:** Toggle if you want to manage returns from this channel in Konnect. You can also choose the date from which returns should start syncing.
  - **Product Mapping:** Toggle to allow Konnect to map and update product attributes (like SKUs, titles, descriptions) between this channel and Konnect.
  - **Inventory Sync:** Toggle to keep stock levels updated in real time.
  - **Inventory Reconciliation:** Toggle to allow Konnect to detect and resolve any mismatches in inventory between the channel and Konnect.
  - **Shipping Type:** This will be pre-populated based on the channel’s supported configuration as either **Ship by Marketplace** or **Ship by Seller**.


## Configure Locations

1. After submitting the Account Details, navigate to the **Locations** tab. Here, you must validate your company-level credentials to access location mapping.


Configure Locations Step 1
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Figure 3: Validate Location Credentials
Important
Depending on the channel, you may be required to provide specific credentials. Please refer to the channel-specific Konnect documentation for details.

1. Once your credentials are validated, Konnect fetches all the locations associated with your company.


> You will see a list displaying each location with columns such as Location Name, Location Code, Channel Location ID, and Status. Use the search bar or filters (All, Active, Inactive) to locate specific locations quickly.


Configure Locations Step 2
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Figure 4: Configure Channel Location ID
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1. For each location, enter the corresponding **Channel Location ID** (the identifier used by your channel for that warehouse or store). To map all Konnect locations to one channel location, you can click **Apply to All**.


Configure Locations Step 3
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Figure 5: Uniform Channel Location Identifiers
Warning
By using the same Channel Location ID for all stores, all inventory from every location in Konnect will be consolidated and pushed to a single channel location. This action cannot be undone once the channel is submitted and will result in inventory syncing to only that one channel location.

1. Toggle each location’s **Status** to mark it as active or inactive.


> If you have multiple locations, you can enable **Bulk Edit** to update Channel Location IDs or statuses in bulk.


## Submitting & Going Live

1. Ensure that each location you wish to sync is toggled, set to **Active**, and has the correct Channel Location ID.


Go Live - Step 1
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Figure 6: Submitting the Channel Configuration
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1. Verify that the Account Name and Configuration Controls under **Account Details** are correct.
2. Click **Submit** once you have reviewed the channel configuration. After submission, the channel will appear under your **Configured Channels** list.


Go Live - Step 2
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Figure 7: Going Live!
## Editing a Configured Channel

If you need to modify the configuration settings or temporarily disable an account:

1. Navigate to **Channels** → **Configured Channels** → **Edit**.


Edit Configured Channel - Account Details
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Figure 8: Editing a Configured Channel
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1. On the **Account Details** tab, adjust any configuration controls you originally enabled, such as:
  - **Order Sync** (and adjust the Order Sync From date, if needed)
  - **Return Sync** (and update the Return Sync From date)
  - **Product Mapping**, **Inventory Sync**, and **Inventory Reconciliation**


> If you wish to inactivate the entire account, simply use the toggle at the top right of the page.


Edit Configured Channel - Account Details
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Figure 9: Editing Account Details
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1. Switch to the **Locations** tab to manage each location associated with the channel account. Here, you can:
  - **Remap Channel Location ID**: Update the external channel’s identifier as needed.
  - **Set Buffer Stock**: Configure a reserved quantity for each location to prevent overselling.
  - **Toggle Location Status**: Set each location's status to Active or Inactive based on your needs.


Edit Configured Channel - Locations Status
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Figure 10: Editing Location Details
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1. Once all required changes are made, click **Submit** to update the configuration.


Edit Configured Channel - Locations Status
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Figure 11: Saving the Channel Configuration Edits
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