Logistics panel → Settings → Locations
The Locations page is where you manage all pickup, warehouse, return, and store locations used during shipment creation. Locations added here automatically appear in Create Shipment, QuickDrop, RTO Address, and the Saved locations dropdowns.
You can access it from Settings → Locations.
The Locations page displays all configured locations in a table with the location name, location code, location type, and city.
Use the search bar to find a location by name or location code.
Use the Location Type dropdown to filter locations. Available types include Warehouse, Highstreet, and Mall.
Settings → Locations → Add Location
Select Add Location to create a new pickup, warehouse, return, or store location.
| Field | Description |
|---|---|
| Location Type | Type of location - Warehouse, Highstreet, or Mall |
| Location Name | Display name for the location |
| Location Code | Unique identifier used internally across logistics workflows |
| Type | Use case |
|---|---|
| Warehouse | Main fulfilment centre |
| Highstreet | Retail store |
| Mall | Mall-based store location |
Manager details
| Field | Description |
|---|---|
| Full Name | Name of the store or warehouse manager |
| Phone Number | Manager contact number |
| Email Address | Manager email address |
Store contact
| Field | Description |
|---|---|
| Primary Number | Main store contact number |
| Alternate Number | Backup or secondary contact number |
| Field | Description |
|---|---|
| Address | Main address line. Supports location search with address autofill to reduce incorrect pincodes and entry errors. |
| Address Line 2 | Apartment, suite, or floor details |
| Pincode | Postal code used for serviceability checks |
| City | Location city |
| State | Location state |
| Country | Country name |
| Locality / Landmark | Nearby landmark information |
Use this section to configure GST information for the location. This is used for tax invoices, courier compliance, and shipment documentation.
| Field | Description |
|---|---|
| Name on GST | Registered business name |
| GST Number | GST identification number |
| Upload GST document | Supported formats: jpg, png, pdf. Maximum file size: 5 MB. |
An E-way Bill is a mandatory electronic document required for the movement of goods in India under GST compliance. You must generate an E-way Bill when the value of goods being transported exceeds ₹50,000 - whether on a single invoice or as the combined value of bulk shipments.
Who needs to generate an E-way Bill
- Registered persons - an E-way Bill must be generated when goods valued above ₹50,000 are moved to or from a registered business. Registered persons or their transporter may also choose to generate one even when the value is below ₹50,000.
- Unregistered persons - unregistered persons are also required to generate an E-way Bill. Where a supply is made by an unregistered person to a registered person, the registered receiver is responsible for ensuring compliance.
- Transporters - transporters carrying goods by road, air, or rail must generate an E-way Bill if the supplier has not already done so.
Setting up E-way Bill
E-way Bill setup is a three-step process.
Step 1 - Generate API access credentials on the Government portal
- Log in to the Government E-Way Bill portal at ewaybillgst.gov.in.
- In the left panel, select Registration.
- Select For GSP, then select Add/New.
- Select Reliance Corporate IT Park Limited as the GSP Name from the dropdown.
- Enter a Username and Password.
- Select Add.
The generated credentials apply only to locations that share the same GSTIN used to log in.
Step 2 - Add credentials to the location in Fynd Logistics
- Go to Settings → Locations and open the location where you want to enable E-way Bill.
- Scroll to the E-way Bill section.
- Enable Generate E-way Bill.
- Enter the Username and Password generated in Step 1.
Step 3 - Whitelist your EWB username with JioGST
After saving your credentials, your EWB username needs to be whitelisted by JioGST before the integration goes live. You can do this in one of two ways:
- Contact your Fynd account manager and they will initiate the whitelisting request on your behalf.
- Send an email directly to RJIL.TOPSserviceDesk@ril.com and Jio.TopsGST@ril.com with your company name and EWB username. Your Fynd account manager will provide the client ID required for this request.
Once JioGST confirms the whitelisting, your E-way Bill integration will be active. This is a manual process on JioGST's end and typically takes 1–2 business days.
Processing time
Configure the average order processing time for the location. This value is used in Delivery Promise calculations and estimated delivery timelines.
| Field | Description |
|---|---|
| Average Order Processing Time | Time required to prepare orders |
| Unit | Hour(s) or Day(s) |
Business hours
Configure the operating hours for the location. These timings are used to determine store operating hours, Delivery Promise calculations, and courier pickup availability.
Set the default opening and closing time and select the working days. A highlighted day means the location is operational on that day. If a day is unselected, the location is treated as closed - orders are not expected to be processed and Delivery Promise calculations may skip that day.
Select Customise per day to configure different operating hours for individual days. This is useful when weekend timings differ or certain days have shorter operating hours.
| Day | Timing |
|---|---|
| Monday | 11:00 AM to 10:00 PM |
| Saturday | 11:00 AM to 8:00 PM |
| Sunday | Closed |
Select Use default hours for all to apply the same timing across all selected days.
Order acceptance window
Use this section to define when the location can accept new orders. This timing can differ from business hours.
Enable Same as business hours to automatically use the business hours as the order acceptance schedule. When disabled, you can configure a separate acceptance window.
For example, a warehouse may operate until 10:00 PM but stop accepting new orders after 8:00 PM.
Tags
Use tags to organise and filter locations across the platform. Tags help group similar locations and identify fulfilment centres easily.
To add a tag, enter the tag name and press Enter.
Example tags: Mumbai Warehouse, Hyperlocal, Returns Hub, B2B Fulfilment.
After entering all required details, select Save Changes. The new location becomes available immediately across Create Shipment, QuickDrop, RTO configuration, and Saved locations dropdowns.