Commmerce Panel → Sales Channel (in the left pane) → Settings → Cart & Payments → Payments
The Payments and Refunds section allows you to configure how customers pay for orders and how refunds are processed.
From this section, you can:
- Enable online and offline payment methods
- Control payment visibility and sequencing
- Configure refund rules and priorities
- Define payout methods for customer refunds
All payment and refund configurations are managed from a centralised interface.
Payments are divided into two types:
Enable digital payment methods for your storefront such as UPI, Cards, Wallets, and Net Banking through supported payment gateways.
From the Online Payments section, you can:
- Activate or deactivate payment gateways
- Configure gateway credentials
- Enable specific Modes of Payment (MOPs) and Sub-MOPs
- Control payment visibility by business unit and device
- Set the display order of payment methods
For detailed configuration steps, refer to:
Enable payment methods that are collected outside the online gateway flow.
Supported options include:
- Cash on Delivery (COD)
- Card at Store
- Cash at Store
- UPI at Store
You can configure availability rules, order limits, and applicable devices.
For setup instructions, refer to:
The Refunds section allows you to control how returned orders are refunded.
You can:
- Define refund method priority
- Enable back-to-source refunds
- Enable credit note refunds
- Configure payout options
- Enable proportionate refunds at shipment level
For detailed configuration, refer to:
Payments and refunds work closely with: