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How to access on Fynd Commerce

Commerce panel → Company → Settings → Taxation

Added Recently - The new Taxation Module feature has been added and is now available.

Use product taxation rules on Fynd Commerce to define how taxes are applied across your catalogue. You can create flexible tax rules based on country, region (state or city), or even specific stores, with the ability to define slab-based tax components.

For example, if you're selling electronics across India, you might want to apply an 18% GST country-wide, but apply a reduced 12% Sales Tax in Karnataka. You can set this using region overrides.

View existing tax rules

  1. Go to the Company Panel.
  2. Click Settings, then click Taxation.

The taxation list includes:

  • Rule name (e.g. Luxury Goods Tax Rule)
  • Tax name (e.g. GST, Sales Tax)
  • Tax rate (e.g. 8% to 22%)
  • Overrides (e.g. 1 Region + 1 Store)
  • Action: Click the More options (⋯) button to manage the rule

You can use the Search field to filter rules by name or description. Click Create Tax Rule to begin creating a new rule.

Create a new tax rule

Step 1: Add tax details

  • Rule name: Enter a name such as Electronics GST Rule
  • Description: Optional note such as Applies to mobile phones and laptops

Step 2: Use AI to suggest tax rates (optional)

You’ll see a prompt:

“Describe what you want; we’ll suggest the tax rates.”

Example input: Cotton shirts, leather shoes, electronic gadgets

Click → (arrow button) to continue, or choose Create Manually to skip suggestions and proceed directly to manual setup.

We'll create a tax rule manually here, so click Create Manually to configure the rule from scratch.

Step 3: Add tax configuration

  1. Click Add under Tax Configuration

  2. Click one of the following options:

    • Country Tax (base rule)
    • Region Override (specific states or cities)
    • Store Override (specific stores)

You must configure Country Tax first. Region and Store overrides can be added after that.

Configure country tax

Use Country Tax to define tax rules that apply nationwide.

Steps to configure:

  1. Click Add
  2. Click Country Tax
  3. The Region type will be pre-filled as Country
  4. Select a country from the list (e.g. India)
  5. Under Tax Components, provide:
    1. Tax name: Select from dropdown or enter a new name (e.g. GST, Sales Tax)
      1. If you select GST, the platform automatically calculates IGST, CGST, and UTGST
    2. Tax slabs:
      1. Click + Add Slab
      2. For each slab, enter:
        1. Value (₹): e.g. 0 or 15000
        2. Tax Rate (%): e.g. 8% or 12%
  6. Click Save

After you save:

  • You cannot delete the Country Tax configuration.
  • You cannot change its effective date.

Configure region override

Use Region Overrides when specific states or cities require different tax rates.

Example use case:

  • You apply 18% GST across India.
  • In Karnataka, the state has a local Sales Tax of 12%.
  • You want this new rate to apply only in Karnataka.

Steps to configure:

  1. Click Add
  2. Click Region Override
  3. In Region type, select either:
    1. State
    2. City
  4. Under Select States or Select Cities, choose the required regions
    1. Example: Andhra Pradesh, Mumbai
  5. Select the Effective date
    1. If today’s date is selected, it appears under the Live tab
    2. If a future date is selected, it appears under the Scheduled tab
  6. Under Tax Components:
    1. Enter a Tax name (e.g. Sales Tax)
    2. Click + Add Slab and define slab values and tax rates
  7. Click Save

Region Overrides will take precedence over the Country Tax rule for the selected regions. Once saved, you cannot change the effective date.

Configure store override

Use Store Overrides to apply custom tax rules to individual stores.

Example use case:

  • Your country-wide rate is 8%.
  • You want your Delhi E-Way store to apply 20% due to special local taxation.
  • Store overrides let you achieve this.

Steps to configure:

  1. Click Add
  2. Click Store Override
  3. In Select Stores, choose one or more stores
    1. Example: DELHI EWAYBILL, AMWAY INDIA ENTERPRISES
  4. Select the Effective date
    1. Today's date places the rule under the Live tab
    2. Future dates place it under the Scheduled tab
  5. Under Tax Components:
    1. Enter the Tax name
    2. Click + Add Slab and define ranges and rates
      1. Example: ₹0 to ₹50,000 → 8%, above ₹50,000 → 20%
  6. Click Save

Store Overrides take highest priority and override both Region and Country tax rules. The effective date cannot be modified after saving.

Tabs: Live and Scheduled

Tax configurations are grouped under:

Live tab

  • Displays all configurations effective from today or earlier
  • Categories:
    • Country Tax
    • Region Override
    • Store Override
  • Each entry displays:
    • Slab breakdown
    • Location or store
    • Effective date
    • Edit (✎) and Delete (🗑️) buttons

Scheduled tab

  • Shows future-dated configurations
  • Items are automatically moved to Live after the effective date

Change Log

To view all configuration changes: Click Change Log at the top of the tax rule screen

The change log displays:

  • Tax name
  • Slabs
  • Region or store
  • Effective date
  • Status (Live or Upcoming)

Manage rules from the Taxation list

Each tax rule in the list includes a (⋯) (More options) button with:

  • Set as default: Applies this rule by default when no override exists
  • Duplicate: Create a copy of the rule
  • Delete: Remove the rule (only if it’s not the base Country Tax)

Rule application priority

The platform uses the following order to apply rules:

  1. Store Override
  2. Region Override (City > State)
  3. Country Tax
  4. Default tax rule (if no match)

Example: A product sold in XYZ company store in Karnataka will use the Store Override, even if a Region Override or Country Tax also exists.

  • You cannot delete the Country Tax configuration.
  • You cannot change its effective date.

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