| Issue | Cause | Solution |
|---|---|---|
| Product not showing in Free Local Listings (FLL) | item_id mismatch between feeds | Align item_id values in both Primary and Local Inventory feeds. |
| Inventory not syncing | Missing store_code or pickup_method field | Add required fields to your POS or feed configuration. |
| POS data provider not linking | GMB or GMC not properly admin-linked | Re-authorize access via requestgmbaccess or confirm the business group linkage. |
| Verification stuck | Contact missing or no in-store confirmation | Provide verification contact via setinventoryverificationcontact API. |
Always validate both Primary and Local Product Inventory Feeds within Google Merchant Center to ensure successful ingestion and mapping.
Is Google Ads access mandatory?
No, Google Ads access is only needed for paid Local Inventory Ads, not Free Local Listings.
How long does it take for inventory to appear in GMC after syncing?
Usually within 24–72 hours** after the first sync. The exact time may vary depending on Google’s review process.
Does the brand need to upload the product feed manually?
No. Fynd automates the feed upload and synchronization using the Google Content API—no manual upload required.
What happens if inventory becomes zero?
The product listing remains visible but will display as “Out of Stock” to nearby shoppers.
How do I retry a failed order?
Use Orders > Failed Tab > Force Create and input the PO ID and Shipment ID.
What happens if I input wrong credentials?
Location validation will fail. Update credentials from the Locations tab to restore connectivity.
Can I update product details post-mapping?
Yes. You can either manually update products in the mapping interface or re-upload via bulk mapping.