Configure Shopee Channel on Fynd Konnect

This phase outlines the complete process to configure the Shopee channel within Fynd Konnect. It includes detailed instructions on accessing the configuration dashboard, filling in account details, setting up store/warehouse credentials, enabling critical sync functionalities, and finalizing the configuration to ensure a seamless connection between your system and Shopee.

Initiate Configuration

1. Log into Fynd Konnect ↗

2. Navigate to Channels → All Channels in the left-hand navigation menu and search for Shopee

3. Alternatively you can locate to the Marketplace Tab and find Shopee channel

4. Click on the Configure button next to the channel

   Figure 1: Shopee Channel on Konnect

Account Details Configuration

On the Account Details tab, enter the following:

1. Account Name: Provide a unique name at the company level (Note: This cannot be modified once saved.)

2. Configuration Controls: Toggle the following options based on your requirements:

   • Order Sync: Enable to auto-fetch all new orders from Shopee
     • Order Sync From: Specify the date from which you want the orders to be synced
   • Return Sync: Enable to manage returns from Shopee
     • Return Sync From: Specify the date from which you want the returns to be synced
   • Product Mapping: Enable to map/update product mapping i.e. Mapping of. Fynd SKU Code or Seller Identifier with Shopee Product Id
   • Inventory Sync: Enable to send real-time inventory updates to Shopee
   • Master toggle: At the top of the configuration window, there is a toggle to Activate/Deactivate the entire channel
   Figure 2: Account Details Configuration

Location and Credentials Setup

1. After completing Account Details, proceed to the Locations tab by clicking Next

2. Considering that Shopee is authenticated at the store/shop level, separate login details are required for each store that needs to be connected, i.e, unique credentials for each shop at the SG region.

3. Adding credentials:

   • Shop ID: This will be provided by the Shopee team, for each shop in the particular region. Refer to the Shopee Seller Onboarding Guide for this.
   • Access Token: The unique access token which will be received for that particular shop, once it is authorised. Click on "Login to Shopee" to activate and authorise your account on the Shopee platform. Once this OAuth is done, the generated access token will get auto-filled in the access token field.
   • Click Save. This is essential to update and save the Shop ID and Access Token added for the shop for that particular location (SG is the region in this case).
   • After saving these credentials, add Location ID and Shop ID under Channel Identifiers (or Manage if updating).
   • These identifiers tell the external channel how to recognize each physical location in Konnect. Once you fill them in, click Save Changes.
   Figure 3: Credentials Setup
   

4. Locations List:

   • Each row represents a store or warehouse with columns for Location Name, Location Code, Channel Location ID, and Status.
   • Use the search bar or filters (All, Active, Inactive) to quickly find locations.

5. Activating Locations Toggle the Status for each location:

   • On: Activates the location, allowing data synchronization (orders and inventory).
   • Off: Disables synchronization temporarily.

Submitting & Going Live

1. Pre-Submission Checklist

   • Account name is accurate and unique.
   • All necessary toggles are enabled.
   • Order and Return sync dates are correctly set.
   • Location credentials are saved and validated.
   • Channel Location IDs are present.
   • Master toggle is ON.

2. Submit Configuration

   • Click Submit in the bottom-right corner
   • Look for a Success popup: "Account created successfully."

3. Post-Submission Verification

   • Go to Configured Channels tab.
   • Confirm Shopee is listed with status Active.
   Figure 5: Channel Successfully Configured

Summary Table for Toggles