How to access on Fynd Commerce
Commerce panel → Sales Channel (select application) → Marketing → Offers
The Free Gift Items offer adds a specific free product to the order when the cart value crosses a minimum threshold. Unlike Buy X Items Get Y Items Free (which is quantity-based), this offer is value-based — it triggers on spend, not item count.
When the cart value crosses the Minimum Cart Value, the customer receives a specific free product. The discount applied equals the cost of the free product, which is deducted from the cart total.
- Gift-with-purchase promotions (e.g. “Spend ₹2,000 and get a free tote bag”)
- Loyalty rewards above a spend threshold
- Brand awareness campaigns with merchandise giveaways
- Upselling campaigns to push higher spend
| Parameter | What It Means |
|---|---|
| Minimum Cart Value (MCV) (required) | The minimum cart value required to unlock the free gift. |
| Discount Amount (D) (required) | The cost of the free product (used as discount). |
The system applies a discount equal to the cost of the specified free product.
You must define the free product in Eligible Products.
The customer must add the free product manually to their cart.
Discount (D) = Cost of Free Product (CFP)Total = Cart Value (CV) - DWhere:
- CV = Cart value
- D = Discount amount
- CFP = Cost of free product
| Details | Value |
|---|---|
| Offer | Spend ₹3,000+, get sunglasses worth ₹500 |
| Cart Value | ₹3,500 |
| MCV | ₹3,000 |
| Eligible? | Yes |
| Discount | ₹500 |
| Customer Pays | ₹3,000 |
Scenario: Free tote bag above ₹1,999
- Offer Title: Free Tote Bag on Orders Above ₹1,999
- Short Description: Spend ₹1,999+ and get a tote bag free
- Mode: Auto-Applied
- Apply Offer When: Cart Total ≥ 1,999
- Discount Amount: 399
- Eligible Products: Tote Bag SKU
- Customer Type: All
- FREEGIFT — Free gift on orders above ₹2,000
- TOTEBAG — Free tote bag on ₹1,999+
- GIFTME — Surprise gift