Commerce Panel → Orders → My Orders
You can narrow down the list of shipments displayed in each sub-lane by using the Filters option available on the right-hand side of the screen.
Filters help you quickly find specific shipments based on operational or business criteria. You can apply a single filter or combine multiple filters for more refined results.
Filters are applicable to sub-lanes and not super-lanes; therefore, each time you go to another super-lane, you might have to apply the filters again.
- Go to My Orders.
- Select the required sub-lane (for example, Processed).
- Click the Filter icon on the right-hand side.
- Select the required filter values.
- Click Apply Filter.
To remove all applied filters, click Clear All.
You can filter shipments using the following parameters:
Filter orders based on their shipment stage.
Example: Select Handed Over to view only shipments that have already been handed over to the delivery partner.
Filter shipments based on dispatch timelines.
Example: Select shipments that must be dispatched within a specific time window to prioritise urgent orders.
Filter orders based on the payment method used.
Example: Select COD to view only Cash on Delivery orders. Or, select Online to review prepaid orders.
Filter shipments assigned to a specific courier partner.
Example: Select Delhivery to track only shipments handled by Delhivery.
Filter orders based on the channel from which they were placed.
Example: Select Website to view only D2C website orders.
Filter shipments using assigned order tags.
Example: If you tag priority orders as Express, you can filter by this tag to process them first.
Filter orders based on their lock condition.
Example: Select Locked to identify orders that cannot currently be modified.
Filter orders based on where the order originated.
Example: Filter marketplace orders separately from direct website orders.
Filter shipments by specific marketplace or channel accounts.
Example: If you manage multiple Amazon accounts, select a specific account to view its orders only.