How to access on Fynd Commerce
Commerce Panel → Orders → My Orders
Fynd Commerce makes it possible for you to search shipments or orders using any data related to the order. Please note, you can view the shipments/orders of only those selling locations whose permission you have under the Teams section of Fynd Commerce .
Using Search Parameters
- Search by Identifiers: Utilize the Auto Type search bar to locate an order by entering its Order ID, Shipment ID, or customer contact information.
- Filter by Date Range: You can narrow down your search results by fetching orders within a specific date range.
- Search by Location: The system allows you to retrieve location-wise orders, which is useful for managing fulfillment from specific stores or warehouses.
Managing Dashboard Views
- Toggle Between Views: The default display is the Shipment View, but you can easily toggle to the Order View based on your workflow needs.
- Understand Column Variations: Be aware that the columns in the Order View differ slightly from those in the Shipment View to reflect relevant data for each perspective.
Monitoring Order Status and Alerts
- Navigate Sub-lanes: For more granular tracking, you can view various sub-lanes within the "Unfulfilled" category and other sections of the OMS.
- Identify SLA Breaches: If specific information appears in red, it serves as an alert that you have breached the SLA (Service Level Agreement) for that shipment, signaling that it requires immediate action.